Terms of Service

This website is operated by Sienna Patterson. Throughout the Site, “we,” “us,” and “our” refer to Sienna Patterson. We offer this website, including all information, tools, and services available from this site, to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing from us, you take part in our “Service” and agree to these Terms of Service (“Terms”), including any other policies linked from this page. These Terms apply to all users of the Site.

Please read these Terms before using the website. If you do not agree, do not access the Site or use the Service. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

We may update these Terms by posting a revised version on this page. Your continued use of the Site after changes are posted means you accept the updated Terms.

Section 1 — Online store terms

By agreeing to these Terms, you confirm that you are of the age of majority in your place of residence, or that you are the age of majority and have given us permission to allow any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Service. You must not transmit worms, viruses, or any destructive code. Any breach of these Terms may result in termination of your access to the Service.

Section 2 — General conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that content you submit (other than payment card information) may be transferred unencrypted and may involve transmissions across various networks. Payment card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Section 3 — Accuracy, completeness and timeliness of information

Material on this Site is provided for general information. We are not responsible if information is not accurate, complete, or current. Any reliance on Site material is at your own risk. We may change Site contents, but we are not obligated to update information.

Section 4 — Modifications to the Service and prices

Prices are subject to change without notice. We may modify or discontinue the Service at any time without notice and will not be liable to you or any third party for such changes.

Section 5 — Products or services

Some products may be available only online and in limited quantities. Returns and exchanges are handled according to our Refund Policy.

We try to display product colors and images accurately, but we cannot guarantee that your screen will show any color exactly. We may limit sales by person, region, or quantity, and we may discontinue any product at any time. Offers are void where prohibited.

Section 6 — Accuracy of billing and account information

We reserve the right to refuse or limit any order. If we change or cancel an order, we may notify you using the email address provided at checkout. You agree to provide current, complete, and accurate purchase information.

For more detail, please read our Refund Policy.

Section 7 — Optional tools

We may provide access to third-party tools that we do not control. Those tools are provided “as is” and “as available,” without endorsement. Use of optional tools is at your own risk and subject to the third party’s terms.

Section 8 — Third-party links

The Site may include third-party materials or links. We are not responsible for examining third-party sites, products, or services. Review those parties’ policies before you engage with them.

Section 9 — User comments, feedback and other submissions

If you send us comments, ideas, or other materials, you agree that we may use them without restriction, without paying you, and without keeping them confidential. You are responsible for the comments you submit and agree they will not violate the rights of others or contain unlawful or harmful content.

Section 10 — Personal information

Submission of personal information through the store is governed by our Privacy Policy.

Section 11 — Errors, inaccuracies and omissions

Occasionally the Service may contain errors relating to descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct errors and to update information or cancel orders if information is inaccurate, including after an order has been submitted, as permitted by law.

Section 12 — Prohibited uses

You may not use the Site or its content for unlawful purposes; to violate laws or others’ intellectual property; to harass or discriminate; to submit false information; to transmit malware; to collect others’ personal information without permission; to spam or scrape the Site; or to interfere with security features. We may terminate access for prohibited use.

Section 13 — Disclaimer of warranties; limitation of liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Except where we expressly state otherwise, the Service and products are provided “as is” and “as available.”

To the fullest extent permitted by law, Sienna Patterson and our team will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through it. Some jurisdictions do not allow certain limitations; in those places our liability is limited to the maximum extent permitted by law.

Section 14 — Indemnification

You agree to indemnify and hold harmless Sienna Patterson and our team from claims arising out of your breach of these Terms or your violation of any law or third-party right.

Section 15 — Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

Section 16 — Termination

These Terms remain in effect until terminated by you or us. You may stop using the Site at any time. We may terminate access if we believe you have not complied with these Terms. Amounts owed up to termination remain due.

Section 17 — Entire agreement

These Terms and the policies posted on the Site are the entire agreement between you and Sienna Patterson regarding the Service, and replace any prior agreements on this subject.

Section 18 — Governing law

These Terms are governed by: [GOVERNING LAW TO BE CONFIRMED].

Section 19 — Changes to Terms of Service

The current version of these Terms is always available on this page. Continued use of the Site after we post changes constitutes acceptance of those changes.

Section 20 — Contact information

Store name: Sienna Patterson
Company address: [COMPANY ADDRESS TO BE ADDED]
Warehouse / return address: [WAREHOUSE / RETURN ADDRESS TO BE ADDED]
Email: support@siennapatterson.com

The Sienna Patterson team is available 5 days a week and usually responds within 24 hours on business days.

We look forward to hearing from you,
The Sienna Patterson Team